Bux.to & Payoneer Inundated With Questions About Card

Update 21st March: Bux.to Takes Well Deserved Easter Break - CLICK HERE
Admin on Bux.to's forum announced today that the overwhelming response to the release of the card has put them under agreat deal of pressure. Apparently many users have been bombarding the Live Support function with queries about the card. If those members would take 5 minutes to look on the Bux.to forums they will see that there are special threads dedicated to the new card. With all this extra workload put on Payoneer staff, Bux.to issued a warning today about repeated questions & live support tickets being put to the staff of both companies. In short if this carries on it looks like Payoneer may pull the plug on the debit card. Please, if you want to find a answer to your questions regarding the Bux.to MasterCard please go here: Ask About The Bux.to MasterCard HERE ONLY Please read the below statement carefully it is very important all members are 'clued up' on this issue:

"1. We have received feedback from Payoneer that they have been receiving an enormous amount of customer support calls regarding payment timing to card. We need to stop this. We cannot bombard them with hundreds of emails or live chat sessions as we are not the only customer. Please do not bother Payoneer in regards to Bux.to payments, they cannot help you. If we leave this as it is we will lose Payoneer. They cannot deal with hundreds of Bux.to members question about the payment.

For now we are setting a temporally date to stop this. First card payment will be made to within next week in normal payment cycle 30 business days for premium. Payment term will be updated and hopefully lowered as soon as the new script is released. We are in process to change main points in regards to the payment in our TOS but maybe not ready before we launch the new script.

Since we are all waiting for the new script, but still like to continue with payments and especially making payments to you via new method through Bux.to MasterCard, we need to extemporize: If you received your card and passed the activation process please make sure that you update your Bux.to profile that you payment address is shown as follow:

1. Go to My Profile - http://bux.to/profile.php
2. In the AlertPay Address For Payments put YourBuxUsername@buxcard.net

Don't worry, it will still shown as "AlertPay", when we make payments to you and see the @buxcard.net, we will pay to the card instead of AlertPay.

We are trying to pay faster but seems very difficult to organise unless we have the new script. Right now no matter if it is card or AlertPay, the payout term/cycle remains unchanged, 30 business days. If you continue to bother Payoneer, we may consider to close this payment channel. Maybe with the new script we will add additional services such as priorty payments or similar. At the moment things are going way too fast.

2. Chargeback/Refund: Please note if there is a chargeback or refund, accounts will be suspended. Under no circumstance will those accounts be reinstated.

3. New staff started work today. Still not ready since they need to be trained. They will introduce themself in the forum by this week. Right now, it may take up to 7 business days to solve any problem. Please use the same email address in your Bux profile when you pay for refs or upgrade your account to avoid delays "

Bux.to members please take some weight off the staff & stop asking questions that have already been answered. Check the Bux.to forum HERE for answers regarding the Bux.to MasterCard.

Bux.to News & Updates (March 1st 2008)

Another week & another Bux.to update on the forum. Apparently the Bux.to card has been delayed slightly & the tech team are still working on the new servers performance & stability. There are many exciting things happening with Bux.to at the moment & we are all very pleased to be getting regular updates from Tri one of the Bux.to Admin. Below is the latest update from
Bux.to:

1. In order to improve forum's performance and stability, some changes has been done. Guests are now required to login to view and join discussions in the Protected Forums (General Talk, Support & Technical Issues, Suggestions, Non-English and Off-Topic) while Announcements, Success Stories and Advertisers will be left open for free view along with Graveyard

2. Some changes on the admin side. With the new staff changes, our support system will be improved. Expected to get your responses within 24 hours after making a ticket as more staffs are now involve with the ticket system. Live chat will be online more often, we're hoping to make it online 24 hours a day.

3. Regarding Bux.to card again...just talked to our coders, they said they already corresponded with the relevant people in order to perfect the API and should be ready today or tomorrow when thorough testing is completed.

This is all great news, but what I like about Bux.to admin & especially 'Tri' is the frequency of the announcements. We all like to have REGULAR updates it keeps us informed, up-to-date & also stops many members posting the same old questions we read a hundered times a day in the forum! Communication is the key to running any successful business & in Bux.to the communication between its members has been top notch. Please keep it up Bux.to, we all sincerely appreciate all the hard work that is being done there.

Bux.to Official Updates (February 23rd 2008)

It has been a while since any official updates regarding a few pending matters & yesterday we got some news regarding the Bux.to card, servers & payments...

1. Cluster/Servers/Stats/Website accessibility

Bux.to is growing very fast. We are still having problems and trying to find the best configuration. We recognized that the MySQL servers are insufficient as traffic we receive is massive, we serve up to 5 million page views a day.
We took actions by adding another server which will be integrated early next week. We'll see how this will help with the issues. It was a huge amount in terms of cost. Consider this cluster as part of the investment for our members to provide the best service.

2. Bux.to card

We were planning to release the card with our own design and logo, but this is taking longer than expected. So instead we will start out first with cards from our supplier with the embossed 'www.bux.to' a very basic design. Card orders will be accepted from Monday or Tuesday next week with more specific details to follow. The good looking design will be out a few weeks later for ordering.

3. Payments

We pay our members everyday as you will see on their feedback on the success stories.
Just the whole PayPal issue, we have hired an attorney to take care of this. They still own us a large sum amount of money. We can assure you we are a serious business and that all members are getting paid accordingly to our TOS

Great news about the Bux.to card! lets hope those legal crooks at Paypal give them their money back - I sympathise, I have been in the same position with Paypal. Stop using Paypal & make Alertpay your way of paying TODAY.