Bux.to & Payoneer Inundated With Questions About Card

Update 21st March: Bux.to Takes Well Deserved Easter Break - CLICK HERE
Admin on Bux.to's forum announced today that the overwhelming response to the release of the card has put them under agreat deal of pressure. Apparently many users have been bombarding the Live Support function with queries about the card. If those members would take 5 minutes to look on the Bux.to forums they will see that there are special threads dedicated to the new card. With all this extra workload put on Payoneer staff, Bux.to issued a warning today about repeated questions & live support tickets being put to the staff of both companies. In short if this carries on it looks like Payoneer may pull the plug on the debit card. Please, if you want to find a answer to your questions regarding the Bux.to MasterCard please go here: Ask About The Bux.to MasterCard HERE ONLY Please read the below statement carefully it is very important all members are 'clued up' on this issue:

"1. We have received feedback from Payoneer that they have been receiving an enormous amount of customer support calls regarding payment timing to card. We need to stop this. We cannot bombard them with hundreds of emails or live chat sessions as we are not the only customer. Please do not bother Payoneer in regards to Bux.to payments, they cannot help you. If we leave this as it is we will lose Payoneer. They cannot deal with hundreds of Bux.to members question about the payment.

For now we are setting a temporally date to stop this. First card payment will be made to within next week in normal payment cycle 30 business days for premium. Payment term will be updated and hopefully lowered as soon as the new script is released. We are in process to change main points in regards to the payment in our TOS but maybe not ready before we launch the new script.

Since we are all waiting for the new script, but still like to continue with payments and especially making payments to you via new method through Bux.to MasterCard, we need to extemporize: If you received your card and passed the activation process please make sure that you update your Bux.to profile that you payment address is shown as follow:

1. Go to My Profile - http://bux.to/profile.php
2. In the AlertPay Address For Payments put YourBuxUsername@buxcard.net

Don't worry, it will still shown as "AlertPay", when we make payments to you and see the @buxcard.net, we will pay to the card instead of AlertPay.

We are trying to pay faster but seems very difficult to organise unless we have the new script. Right now no matter if it is card or AlertPay, the payout term/cycle remains unchanged, 30 business days. If you continue to bother Payoneer, we may consider to close this payment channel. Maybe with the new script we will add additional services such as priorty payments or similar. At the moment things are going way too fast.

2. Chargeback/Refund: Please note if there is a chargeback or refund, accounts will be suspended. Under no circumstance will those accounts be reinstated.

3. New staff started work today. Still not ready since they need to be trained. They will introduce themself in the forum by this week. Right now, it may take up to 7 business days to solve any problem. Please use the same email address in your Bux profile when you pay for refs or upgrade your account to avoid delays "

Bux.to members please take some weight off the staff & stop asking questions that have already been answered. Check the Bux.to forum HERE for answers regarding the Bux.to MasterCard.